Jacob Zeiss

Employment

• HREC Investment Advisors – Greenwood Village, Colorado – February 2024 to present –
• Wynn Las Vegas – Las Vegas, Nevada – December 2022 to January 2024 – Revenue Analyst
  • Overseeing the leisure segment, evaluating pickup pacing to set rates for third party bookings, including Expedia, Hotwire, and manual travel agents.
  • Utilizing Excel, SQL, Tableau, and Python to provide consistent and ad hoc reporting to the Revenue Management team and other divisions.
  • Working directly alongside the VP of Revenue Management to price key events, including Super Bowl 2024, F1 Las Vegas, and other citywide events.
• Wynn Las Vegas – Las Vegas, Nevada – March 2022 to December 2022 – Rooms Coordinator
  • Managed inventory and quality assurance for the world’s largest and most awarded independent Forbes 5-Star resort.
  • Directly reported to the Front Office Manager and Director of Hotel Operations, created, and implemented new quantitative tools, and provided ad hoc reports to the executive team.
• Crockfords LXR – Las Vegas, Nevada – May 2021 to March 2022 – Luxury Service Ambassador
  • Worked on Resorts World Las Vegas’s opening team, provided exemplary guest service and performed various hotel operation roles, including Front Desk, Rooms Controller, In Room Dining and Concierge.
  • Developed complex Excel spreadsheets, utilizing operational data to forecast demand.
• Hotel Erwin – Venice, California – September 2019 to August 2020 – Front Desk Agent
  • Worked as a multi-faceted Front Desk Agent and Night Manager, responsible for improving all aspects of the guest’s experience, room inventory management and product quality assurance.
  • Led the hotel’s outreach program, networking and negotiating partnerships with local businesses to improve the guest experience.

Education

Cal Poly Pomona, May 2019
Bachelor of Science in Hospitality Management

University of Nevada Las Vegas, December 2023
Master of Science in Hotel Administration; Master of Business Administration